**Notice**
On Thursday November 15, 2018, CVA will transition to a new phone system. Please take a moment to review our online directory, as our telephone directory and extensions will change. You can view our directory here https://www.charitonvalley.org/phone-directory/
Please scroll to the bottom of the current directory to find the directory listing as of November 15, 2018.
Thank you for your patience as we make this transition.
-CVA
Crexendo
As of Nov 15, 2018, CVA will be using a VOIP phone system provided by Crexendo.
What is VoIP? Voice over Internet Protocol is a technology that allows users to make voice calls over the internet connection instead of using an analog phone line. Its brings many advantages to users that analog phones systems do not.
Some of these advanatages include:
-Voice mail to email
-eFax
-Unlimited incoming call lines, no busy signals
-No location limitations. Users can use their phones anywhere in the world where an ethernet connections is available.
-Call forwarding to mobile device
-Mobile app available to download to your mobile device. Allows you to call from your office number on your mobile device.
-Admin web account to control your phone text and in from the office line.
-Calls recorded for quality and training purposes
–CrexConnexe Collaboration
Below is a list of resources for employees to learn about their Crexendo phone:
-CX270 Crexendo phone
.
Instructional training video
Specification Fact Sheet
Quick Reference Guide
Mobile App
Additional Training Videos:
How to use Call Park
Call Forwarding
Conference Calling
How to transfer a call
eFax Quick Guide